Last updated: September 2, 2026
This policy explains how returns work for orders placed with LINE DISTRIBUTOR LLC.
Return Window
We accept return requests within 14 days of the delivery date. To start a return, contact us at sales@linedistributorllc.com with your order number and the reason for the return before sending anything back.
Condition of Returned Items
Returned items must be unused, in their original packaging, and in the same condition in which they were received.
Return Shipping
The customer is responsible for the cost of shipping returned items back to us.
Restocking Fee
A restocking fee of 15% of the order value applies to returns.
Refunds
Once we receive and inspect your returned item(s), we will process your refund to your original payment method, less the restocking fee and any return shipping costs where applicable. Please allow time for your bank or card provider to post the refund to your account.
Damaged or Incorrect Items
If you receive an item that arrived damaged or that does not match your order, contact us at sales@linedistributorllc.com within 14 days of delivery so we can look into it with you.
Contact Us
For any questions about a return, reach us at:
LINE DISTRIBUTOR LLC
170 21st Ave, Paterson, NJ 07501
Email: sales@linedistributorllc.com
Phone: 201-708-5061